PAYMENT & SECURITY TERMS
1. Payment Methods
We accept a variety of secure payment methods to facilitate a seamless checkout experience. Customers may complete their transactions using:
- Credit and Debit Cards: Visa, Mastercard, and American Express.
- Digital Wallets: Apple Pay and Google Pay.
- Electronic Wallets: Available supported regional digital wallets.
You are not required to hold or create a Stripe account to process your payment.
2. Payment Processing and Billing
All transactions are processed via Stripe, a global payment service provider. Stripe monitors transactions for anomalies and conducts regular security risk assessments to maintain the integrity of the payment environment.
3. Data Protection and Privacy
In accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada, the General Data Protection Regulation (GDPR) in Europe, and relevant state laws in the United States, we are committed to protecting your personal data.
- Payment Security: Your payment information is handled through Stripe’s secure infrastructure. We do not store sensitive cardholder data on our servers.
- Cookie Policy: Our website utilises a Cookie consent banner. Non-essential cookies are only deployed once you have explicitly selected “Accept” on our banner.
- Privacy Integration: For further details on how we manage and protect your data, please refer to our dedicated Privacy Policy page.
4. Order Fulfilment
Once a payment is successfully authorised, order processing and dispatch timelines will commence. Please refer to our Shipping Policy for specific details regarding delivery schedules and logistics.
5. Corporate Information and Support
Phone: +1 416-638-0582
Email: supplies@sisalhaven.com
Address: 50 Westpark Blvd, Fort Saskatchewan, AB T8L 0B2