CONTACT US
At sisalhaven, we prioritise efficient communication and professional support for our customers. Should you require assistance regarding our products or your order, please refer to our official contact channels below.
Corporate Information
- Registered Office Address: 50 Westpark Blvd, Fort Saskatchewan, AB T8L 0B2
Direct Communication
For a prompt response, we recommend contacting our support team via email or telephone during our standard hours of operation.
- Phone: +1 416-638-0582
- Email: supplies@sisalhaven.com
Response Protocol
We value the enquiries of our feline-loving community. Our team manages all incoming messages in the order they are received.
- Standard Response Time: We aim to provide a comprehensive reply to all enquiries within 24 hours.
- Note: If you are contacting us regarding an existing order, please include your order reference number in the subject line of your email to facilitate a more efficient review of your request.