Welcome to sisalhaven.

Our business and operations: We supply standard cat scratching posts and cat supplies to customers in the UK, EU and US.

We have comprehensive oversight of the entire supply chain and order fulfillment process. Our factory is located in Canada and includes a central warehouse as well as dedicated production areas equipped with metalworking workshops and injection molding lines. By directly managing production, packaging, and shipping internally, we are able to control the entire lifecycle of your order from our factory to your designated address.

Please note that all items dispatched from our warehouse are standard, ready-to-ship products; we do not offer bespoke alterations or customisation services for any of our goods.

Product Representation We are committed to transparent and factual retail practices. All imagery and media displayed on www.sisalhaven.com are original or strictly rights-cleared materials intended to accurately reflect the physical items we supply. We formulate our product descriptions to be objective, providing straightforward details regarding dimensions, materials, and intended usage.

sisalhaven conducts business in strict accordance with the applicable consumer protection and commercial regulations of the jurisdictions we serve, including those within the UK, EU, and US. We endeavour to process all orders efficiently and to communicate clearly with our customers regarding order status and shipment timelines.To provide a seamless experience for our global customers, we display prices in multiple currencies.

Corporate Contact Information Should you have any inquiries regarding our products or your order, please contact our team using the details provided below.

Phone: +1 416-638-0582
Email: supplies@sisalhaven.com
Address: 50 Westpark Blvd, Fort Saskatchewan, AB T8L 0B2